ATM

1Select Maybank as your preferred checkout method. Check your shopping cart details and click pay now.

2 Write down the payment details.

3 Order is placed.

4 Pay a visit to your nearest Maybank branch.

5 At the ATM terminal, key in your pin number. Select “OTHER TRANSACTION” on the interface selection menu.

6 Choose “TRANSFER” for your next selection.

7Select “THIRD PARTY” to proceed further.

8Key in G2G account number and press “YES”.

9 Input the amount you wish to transfer and select “YES” once again.

10Ensure that the account name is registered under G2G and the amount of payment you wish to transfer is correct. Press “YES” to commence the transfer.

Important: Please allow our website to fully load once your transaction is completed to prevent floating orders.

Cash Deposit Machine

1Select Maybank as your preferred checkout method. Check your shopping cart details and click pay now.

2 Write down the payment details.

3 Order is placed.

4Pay a visit to your nearest Maybank branch.

5Select “CASH DEPOSIT” from the interface menu on the terminal.

6Key in G2G account number and select “YES” to proceed further.

7Ensure the account name is registered under G2G and deposit the cash onto the payment tray.

3rd Party Transfer

1Select Maybank as your preferred checkout method. Check your shopping cart details and click pay now.

2 Write down the payment details.

3 Order is placed.

4 Login to your Maybank2u account and choose “Accounts & Banking”.

5 Select “TRANSFERS”.

6 Select “NEW 3RD PARTY ACCOUNT TRANSFER”.

7Fill in the amount and include support@g2g.com as the recipient e-mail address. Under “PAYMENT DETAILS”, insert your order ID.

8Ensure that the account name and the amount you wish to transfer is correct. Request and input TAC to complete the transfer.

Important: Please allow our website to fully load once your transaction is completed to prevent floating orders.

After the transfer is made, contact us immediately either by phone or e-mail:

Phone: +603-9222-6654
E-mail: support@g2g.com

*You may acquire the images with a digital camera, scanner or even through a camera phone. Content of the receipt has to be clear and should be saved in form of JPEG or PNG file format.

Please attach your payment receipt along with the following details below before sending an e-mail to us:-

1. Date/Time:
2. Exact Amount Sent (MYR):
3. Photocopy/Digital images of the payment receipt:

• G2G employees will only request for you to e-mail your receipts to support@g2g.com.
• G2G employees will NEVER ask for you to e-mail your receipts to any other e-mail addresses or physical addresses, it is important for you to always remain cautious with your payment details to ensure that your order is processed and delivered to its intended recipients.
• G2G employees will also NEVER call from a hand phone number requesting for your payment receipt information.
• If you suspect that your information has been compromised in any way, please contact us:-

Phone: +603-9222-6654
E-mail: support@g2g.com

DISCLAIMER
All orders will be processed as soon as the funds are cleared. Please take note that 3rd Party Transfer, ATM Transfer and Cash Deposit Machine payments may take up to 2 hours to clear. Do not transfer the payment to any bank account, other than the one(s) stated above.

G2G will not be held liable for any monetary loss or delays in processing of orders, if the payments are transferred to the incorrect bank account.

The order will only be valid for a maximum of 6 hours. If your payment doesn’t clear in 6 hours from the day the order is placed, your order will be canceled and store credits will be issued to you, once the payment is cleared. This policy is in place to protect you and ourselves from price fluctuations.